FAQ

What does the trial include?
The goal of the trial is to get familiar with the training app and the way we train and provide our workouts. As tastes are different, it's essential...
Fri, 16 Aug, 2019 at 7:26 AM
Why do I have to manage multiple user accounts?
As we use different systems for different tasks, you will have multiple accounts to use our services. The Trainerize user account will give you access to ...
Fri, 16 Aug, 2019 at 8:11 AM
Why does the trial start on the next Monday?
We synchronise all training programs to start on a Monday. To provide you with a full week of training during the trial it has to start on the next Monday r...
Mon, 15 Apr, 2019 at 4:51 PM
How do I activate my account if I lost the activation email?
No worries. If you have lost your activation link which has been sent to you after registration, please visit https://myapt.trainerize.com/app/logon.aspx an...
Fri, 13 Sep, 2019 at 3:10 AM
I don't have a credit card. What can I do?
If you don't have a credit card, we suggest you create an account with Revolut and use the virtual prepaid credit card they offer. The registration pro...
Fri, 13 Sep, 2019 at 3:38 AM